Senior IT Support

Apotek Maya Store · 📍 Pontianak, Kalimantan Barat · Diposting 2026-10-13
FULL_TIME⭐ TERVERIFIKASI
Rp 5.000.000 – Rp 7.000.000 per month
Apotek Maya Store is seeking a dedicated and experienced Senior IT Support to join our team. In this role, you will be responsible for providing technical assistance and support to our employees and customers. You will play a crucial role in ensuring the smooth operation of our IT systems and infrastructure. If you are passionate about technology and committed to delivering excellent customer service, we would love to hear from you.

📋 Tanggung Jawab Pekerjaan

Provide technical support to employees and customers, including troubleshooting hardware and software issues.,Maintain and update IT systems and software to ensure optimal performance.,Monitor network performance and resolve any issues that arise.,Install, configure, and maintain computer hardware and software.,Develop and implement IT policies and procedures to ensure compliance with company standards.,Train and assist employees on the use of IT systems and software.,Ensure the security and integrity of the company's IT infrastructure.,Coordinate with vendors and service providers to ensure timely delivery of IT services.

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.,Minimum of 3 years of experience in IT support roles.,Strong knowledge of computer hardware, software, and operating systems.,Familiarity with network infrastructure and security protocols.,Excellent problem-solving and troubleshooting skills.,Strong communication and interpersonal skills.,Ability to work independently and as part of a team.,Proficiency in English is a plus.

🛠️ Keahlian

Technical skills: Familiarity with Windows and Linux operating systemsnetwork protocolsand security measures.Software skills: Proficiency in using IT support tools and softwaresuch as ticketing systemsremote access toolsand monitoring software.Soft skills: Strong communicationproblem-solvingand customer service skills.
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