Software Project Administrator & Support Specialist

PT Sekawan Media Informatika · 📍 Malang, Jawa Timur · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 3,000,000 - 4,000,000
PT Sekawan Media Informatika is looking for a dedicated Software Project Administrator & Support Specialist to join our team. In this role, you will be responsible for managing software projects, providing technical support, and ensuring the smooth operation of our IT systems. If you have a passion for technology and a commitment to excellence, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Manage software projects from initiation to completion, ensuring they are delivered on time and within budget.,Provide technical support to end-users, troubleshooting hardware and software issues.,Maintain and update IT documentation, including user manuals and system documentation.,Monitor system performance and implement improvements to enhance efficiency and reliability.,Coordinate with vendors and service providers to ensure timely delivery of IT services and equipment.,Assist in the implementation of new software and hardware solutions.,Conduct regular system backups and ensure data integrity and security.,Train end-users on new software and systems to ensure effective utilization.

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.,Minimum of 2 years of experience in software project administration or IT support.,Strong knowledge of project management principles and methodologies.,Proficiency in using project management tools and software.,Excellent communication and interpersonal skills.,Ability to work well in a team environment and manage multiple priorities.,Familiarity with ITIL or other IT service management frameworks is a plus.,Knowledge of relevant programming languages and database management systems is a plus.

🛠️ Keahlian

Project ManagementTechnical SupportIT DocumentationSystem Performance MonitoringVendor ManagementSoftware ImplementationData Backup and RecoveryUser Training
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